Adhering to guidelines
Throughout the pandemic, we will be following guidelines issued by the government, NHS, other relevant authorities and my professional association, the Federation of Holistic Therapists, regarding safe and hygienic practice and the use of any personal protective equipment (PPE).
COVID-19 Risk Assessment
I have carried out a full risk assessment, in line with guidance from the Health and Safety Executive (HSE), in order to:
- identify what work activity or situations might cause transmission of the virus;
- think about who could be at risk;
- decide how likely it is that someone could be exposed; and to
- act to remove the activity or situation, or if this isn’t possible, control the risk.
Prior to seeing any of our clients, we will be:
- monitoring our own health and deferring treatments if any of our therapists have COVID-19 or symptoms of COVID-19.
- contacting our clients in advance and deferring any treatments if: they have COVID-19 or symptoms of COVID-19; are clinically extremely vulnerable and shielding; anyone in their household has COVID-19 or symptoms of COVID-19; they have been in close contact with someone who has symptoms of COVID-19 in the past 14 days; they have been contacted by the NHS Test and Trace Service and told to self isolate.
- asking our clients to call and cancel and defer treatment on the morning of their appointment if they have a temperature or other symptoms of COVID-19.
Enhanced cleaning and hygiene measures
I have introduced enhanced cleaning and hygiene measures between clients, which includes washing and disinfecting any non-porous surfaces and therapy equipment, such as chairs and couches, and replacing any non-porous or single-use items, such as towels and couch roll. Strict personal hygiene measures will also be adhered to, including regular handwashing/ sanitising.
Adapting or restricting treatments
It may be necessary for us to adapt or restrict certain treatments, in order to reduce the risk of spreading COVID-19 and/or protect our clients’ health and safety. Any clients likely to be impacted will be advised as soon as possible.
Maintaining social distancing
Please note that while many treatments involve close contact, we will be observing social distancing measures wherever possible. This might include, for example, maintaining an appropriate distance during the consultation process, and when arriving and leaving for an appointment.
If a treatment is cancelled or deferred at short notice because a client has COVID-19 or has symptoms of COVID-19, any standard cancellation fees will be waivered. The client will be asked to kindly confirm in writing that their appointment has been cancelled or deferred because they have COVID-19 or symptoms of COVID-19.
For more information…
I am happy to be contacted to discuss any aspect of your treatment during this time.
12 hours before attending your appointment you will need to fill in our Covid-19 Pre-Screening form. If you have not received it via email – please click here to access it: COVID-19 PRE-SCREENING